Betting Rules

1. General betting conditions

By opening an account, accessing a betting product or placing a wager, you confirm that you have read and accepted the rules that apply to that activity. Different products may have different rules, and a product’s specific rules will apply if they differ from these general conditions. If a particular market, game or promotion has additional conditions, those conditions should be reviewed before participation.

Players are responsible for making sure that online gambling is lawful for them in the place where they are located. Products may not be available in every location, and access can be restricted where required by law, regulation, platform controls or responsible gambling measures. Funplay Casino may refuse, suspend or restrict access where this is necessary to comply with legal or operational obligations.

You must provide accurate, current and complete information when registering and when using your account. An account must be used only by the person registered to it. You must not allow another person to use your account, place bets on your behalf without authorisation, or attempt to operate multiple accounts where this is not permitted by the applicable account rules.

• You must meet the applicable minimum age requirement before using betting or gaming services.
• You must follow all account, identity verification and payment requirements that apply to your account.
• You must not use the service for unlawful activity, fraud, money laundering or any other prohibited purpose.
• You should check each selection, stake, price and instruction carefully before confirming a bet.
• You should keep your login details confidential and notify the operator through the available support process if you believe your account has been accessed without permission.

2. Placing and confirming bets

A bet is normally treated as placed only after you submit the required instructions and receive an on-screen confirmation or other accepted record. Adding a selection to a bet slip does not, by itself, create a wager. Before confirming, check the event or game, selection, odds or displayed price, stake, potential return where shown, and any applicable terms.

Once a bet has been accepted, it may not be changed, cancelled or withdrawn unless the relevant product rules expressly allow it. A bet that remains pending should not automatically be treated as accepted or settled. The account history, bet receipt or other record made available through the site may be used to confirm the details of a transaction.

Displayed prices, balances and bet information may change before acceptance. A transaction may be declined, delayed or referred for review for technical, legal, risk management, verification or other valid operational reasons. If there is a clear error in a price, selection, market, stake or other transaction detail, the bet may be corrected, cancelled or settled under the applicable rules.

Bet types and restrictions

The available bet types depend on the product. A single bet generally relates to one selection, while a combination bet may relate to more than one selection. Each bet type carries its own conditions, including requirements about selections, results and any part of a combination that is void or cancelled. The information displayed with the bet should be read before confirmation.

Limits, minimum stakes, maximum stakes and other restrictions may apply to a market, game, account or transaction. Such restrictions can be applied for legal, technical, commercial or responsible gambling reasons. A displayed limit is not a guarantee that a bet will be accepted, and acceptance remains subject to the applicable rules and account checks.

3. Sports and event betting

Where sports or other event betting is offered, markets are generally settled using the official result or outcome recognised by the relevant governing body, competition organiser or other reliable source identified for that event. The rules for a market may specify whether the result is based on the end of normal time, extra time, a particular stage, a count-back method or another defined outcome.

A market may be void if an event is abandoned, postponed beyond the permitted period, does not take place, or does not meet the conditions required for settlement. A selection may also be treated as void if the relevant participant does not take part, where the market rules require participation. The treatment of a void selection in a combination bet depends on the specific bet type and its rules.

For live or in-play betting, information and prices may be delayed. The event may change while a bet is being processed, and a bet may be rejected or accepted at a different price if the displayed conditions have changed. Players should not rely on live displays as an exact real-time record of an event. A market may be suspended while an important incident is reviewed or a result is confirmed.

Postponements, corrections and official results

If an official result is corrected after initial settlement, the relevant bet may be reviewed and adjusted in accordance with the applicable market rules. A settlement may be changed where a clear error, technical issue or incorrect result has affected the outcome. The rules for a particular event or market take priority over general descriptions on the site.

Players should not assume that a team, competitor or outcome shown in a news report is the official settlement result. Settlement may depend on the market wording and the recognised result rather than later appeals, disciplinary decisions or unofficial commentary. If the result is unclear, settlement may be delayed until sufficient information is available.

4. Casino and gaming results

Where casino or other gaming products are available, each game is governed by its displayed game rules. Those rules explain how to start a round, how a win or loss is determined, the role of any feature or bonus round, and how the result is recorded. Players should review the rules and paytable shown for a game before playing.

A game round is generally considered complete when the game records the outcome and the relevant account transaction is made or queued for settlement. Closing a browser, losing an internet connection or leaving the game does not necessarily cancel a round. If a round is interrupted, the recorded game result and transaction history will be used to review what occurred.

Game outcomes are determined by the game system and are not changed by a player’s previous results, stake pattern or personal betting strategy. Past wins do not make a future win more likely, and past losses do not create an entitlement to a future win. Players should treat each round as a separate transaction and only wager amounts they can afford to lose.

If a game displays an obvious malfunction, incorrect result or unusual account transaction, stop playing that game and retain any available reference details. The round may be reviewed using system records. A technical fault may result in a round being voided, corrected or otherwise handled under the applicable game rules.

5. Settlement, records and player support

Bets are settled after the relevant result or game outcome has been confirmed and the conditions for settlement have been met. Settlement is based on the applicable product rules, the accepted bet record and the recognised result. Account history should be checked regularly so that any question about a bet or transaction can be raised promptly through the support options made available on the site.

The operator may maintain records of account activity, deposits, withdrawals, bets, game rounds, communications and verification checks. These records may be used to administer the account, investigate disputes, detect suspicious activity, meet legal obligations and protect the integrity of the service. Personal information is handled in accordance with the Privacy Policy.

Errors, misuse and unusual activity

A transaction may be investigated if there is evidence of an error, technical problem, misuse of an account, prohibited behaviour, fraud or other activity that may affect the fairness or security of the service. Action may include delaying settlement, restricting an account, cancelling an affected transaction or referring the matter for further review. Any action will be taken under the applicable terms and legal obligations.

Questions and disputes

If you believe a bet, game round or account transaction has been recorded incorrectly, review the relevant receipt and account history before raising the issue. Provide the available transaction reference, date, product and description of the concern through the support channel provided on the site. A review may require additional information to verify the account and understand the issue.

Betting should be entertainment, not a way to solve financial problems. Set a budget before playing, take regular breaks, avoid chasing losses and do not gamble when affected by alcohol, stress or other factors that may affect judgement. If gambling is becoming difficult to control, use the responsible gambling tools and support information available through the site. You can also consider self-exclusion or account restrictions where those options are offered.

These Betting Rules may be updated from time to time to reflect changes to products, systems, legal requirements or operational practices. The current version published on the site applies to future activity from the time it takes effect. Nothing in these rules removes any right or protection that cannot lawfully be excluded under applicable Australian law.